THE TRANSITION OF REGISTRY SYSTEM IN THE GOVERNMENT SECTOR
Siti Khairunnisa Sheikh Abdul Mutalib1*, Siti Nur Shahira Dahari2
1 Ms., Northumbria University Newcastle, The United Kingdom, siti.mutalib@northumbria.ac.uk
2 Ms., Durham University, The United Kingdom, dahari.s.shahira@durham.ac.uk
*Corresponding author
Abstract
The registry is a record system that helps government departments to link between content, context and the structure of records in improving information management (record keeping system). In the government of Malaysia, there are examples of a poor registry system which affects the availability of records as evidence and information. To illustrate, Malaysia lost Batu Puteh Island to Singapore in 2008 because there were insufficient records found as evidence in court. The hydrological disasters affected one of the states in Kelantan, Malaysia; including state government department on 2014 has affected the loss of government records. This paper shares the literature for the transition of the registry system in the government sector. This paper seeks to identify the transition process of the registry system as one of the predominant record keeping systems in the public sector. The registry system has acted as an audit trail for better record tracking. The implementation of the registry has improved the efficiency of record keeping in the government sector. This paper aims to discuss the management of registry in the government sector by understanding the nature, functions and the challenges in implementing the registry. To cover registry system in a comprehensive method, it is not only focusing on nature and functions, but the filing classification also needs to be concentrated. Filing classification is the main tools to ensure the accurate process of searching and retrieving the file in the registry. This paper could potentially contribute to the preparation of implementing the registry system in the government sector.
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